Customer Support

Please read the following instructions and fill in the support form below. Our support team will contact you shortly.

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Before You Start

Please check through these pages first to find the answers you are looking for.

Check the Terms of Your Warranty →

Frequently
Asked Questions →

Troubleshooting Checklist

This list helps to troubleshoot the issue. If all statements are checked and correct but the issue remains, please contact us via the form below for further support.

The luminaires previously worked correctly.

All electrical connections have been checked.

Electrical power is reaching the product.

The products have not been modified.

All Greenlux luminaires were connected to LED Drivers before the mains supply was switched on.

Still Need Support With the Product You Purchased?

Please complete the form below in as much detail as possible to help us understand the issue and assist you to the best of our ability. Our support team will get back to you shortly.

Product Support Request Form

Details of issue

Please complete this section in as much detail as possible to help us understand the issue and assist you to the best of our ability.

Additional Information

File Upload
If you have any relevant pictures, please upload them here. For example, pictures of the product's label as the examples below.

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Contact Information
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